User Manual FAQ

Why am I prompted for my PACER login when I click on the hyperlink in the e-mail?

  • Social Security and Immigration cases are restricted to access by case participants.  Documents in these cases will prompt you to sign in first with your ECF login and password, then your PACER account.  This establishes that you are a case participant and authorized to online access of these documents.
  • After receiving a Notice of Electronic Filing e-mail, you must click on the hyperlink within 14 days to receive your "free peek" of the document filed. 
  • Once the free peek has been used or the 14-day period has expired, you will be asked your PACER login and password in order to view the document.
  • If your ECF account includes additional e-mail addresses, each person will also receive an e-mail with an active hyperlink to the document filed. And each will have a free peek within the 14-day period.