Why do I see a blank page when I try to open the document via the hyperlink in the e-mail?

You may need to re-install Adobe Acrobat, or change the way you view PDF's in your browser.  Here's how:

• Open Adobe Acrobat.

• Select Edit, Preferences, Internet, Web Browser Options.

Why am I prompted for my PACER login when I click on the hyperlink in the e-mail?

Why is the document number

in my e-mail not a hyperlink?

• Uncheck the boxes called "Display PDF in Browser" and “Allow Fast Web View.”

• Click “OK” and close the dialogue box. Changing this setting causes Adobe Acrobat to launch in its own window.

• Now close your browser, then open it once more.

• Finally, try opening the document. Note, however, that you will now be prompted for your PACER login and will be charged to view the document. The system acts as if you already received your free peek. To request credit, contact PACER.