Who can I call if I'm experiencing problems with the new version of CM/ECF?

• You can call the ECF Help Desk Monday through Friday at 206.370.8440 or 1.866.323.9293 from 8 AM to 5 PM.

Will the updated version of CM/ECF have any changes?

• Yes. The Administrative Office of the Courts has developed a new menu system for CM/ECF as well as other features to help make your e-filing experience easier and faster. You can go to the new features webpage for more information.

Will the update work on all Internet browsers?

• No. The updated version of ECF will work on Internet Explorer 6 and 7 and Firefox version 2.0. Netscape browsers are no longer supported for CM/ECF use.

Will my ECF or PACER login work in the new updated version of CM/ECF?

• Yes. You will be able to use both your existing CM/ECF and PACER login information.

Are other US District Courts upgrading their CM/ECF systems?

• Yes. Eventually all of the district courts around the country will be on the new version of CM/ECF.

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