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CM/ECF FAQs: E-Filing Contacts

  • Who do I contact for assistance with my username/password?

    For questions regarding your username/password, please contact PACER Support,
    available between the hours of 8:00 AM and 6:00 PM CST, Monday through Friday.
    Phone: (800) 676-6856
    Email: pacer@psc.uscourts.gov

  • Who do I contact if I have questions about my case?

    If you have case specific questions, please contact the Case Administrator team, available between the hours of 8:00 AM and 5:00 PM, Monday through Friday.

    Seattle Cases:
    Phone: 206-370-8440, option “3”   

    Tacoma Cases:
    Phone: 253-882-3800

  • Who do I contact for civil case opening support?

    For help with opening a civil case electronically, please call the Attorney Case Opening Helpdesk from 8:00 AM to 5:00 PM Monday through Friday:

    (206) 370-8440 (choose option 1) or
    (206) 370-8400 (choose option 2)

  • Who do I contact with questions regarding electronic filing?

    For questions relating to electronic filing, please contact CM/ECF Support via phone or email from 8:00 AM to 5:00 PM Monday through Friday.

    cmecf@wawd.uscourts.gov
    (206) 370-8440 (choose option 2) or
    (866) 323-9293 (toll free) (choose option 2)