You are here

CM/ECF FAQs: E-Filing Account

  • I am an attorney/pro se filer, but I am not getting Notices of Electronic Filing in cases in which I am involved. What’s wrong?

    If you are an attorney, verify that you are listed as an attorney of record in the case.

    If you are a pro se filer, verify that your request for electronic filing/service has been approved for this case (pro se filers must submit a CM/ECF registration form for each case in which they are involved).

    Next, check that emails from the court aren’t being sent to your junk/spam folder.

    Finally, log into CM/ECF, go to Utilities> Maintain Your E-mail, select your email address to display configuration options, and ensure that Should this e-mail address receive notices? is set to Yes.

    If you continue to experience difficulties, contact CM/ECF Support.

  • How do I add, change or delete a secondary email address?

    Log into CM/ECF

    To add an additional secondary email address:

    • Select Utilities > Your Account > Maintain Your E-Mail.
    • Select Add New E-Mail Address from the left pane.
    • Type in the email address in the right pane.
    • Under Configuration Options, ensure that Yes is selected for Should this e-mail address receive notices?
    • Select Yes for Should this e-mail address receive notice for all cases in which this individual is a participant? to insure that the email address will receive notice in all the attorney's cases.
    • Select Submit all Changes, then click Submit to update your cases.

    To delete and/or change an email address:

    • Select Utilities> Maintain Your E-mail.
    • Select the email address in the left panel to display configuration options.
    • To delete a secondary email address, highlight it in the configuration panel and delete it.
    • To change the email address, type in the new address
    • Select Submit All Changes, then click Submit to update your cases.
  • Why isn't my secondary email address receiving notifications from my case(s)?
    • Log into CM/ECF
    • Go to Utilities >Your Account > Maintain Your E-mail.
    • Select the email address that is not receiving notifications.
    • In the right pane under Configuration Options, ensure that Yes is selected for Should this e-mail address receive notices?
    • Select Yes for Should this e-mail address receive notice for all cases in which this individual is a participant? so the additional email address will receive notice in all the attorney's cases.
      • If you want the additional email to receive notice only in certain cases, select No for Should this e-mail address receive notice for all cases in which this individual is a participant?
    • To add any additional cases for noticing, type the case number in the Add additional cases for noticing box under Case Specific Options, then select Find This Case.
      • Check the box to the right of the correct case number and select Add case(s).
      • The case will now display in the case list in the These cases will send notice per filing box.
    • Select Submit all Changes in the left pane.
    • Select Submit again to update your cases.
  • Can I configure a secondary email address to receive notification for specific cases?

    To configure a secondary email address to receive notification for specific cases:

    • Login in ECF
    • Select Utilities >Your Account>Maintain Your E-mail.
    • Select a secondary email address from the left pane.
    • Under Configuration Options, ensure that Yes is selected for Should this e-mail address receive notices?
    • Select Yes for Should this e-mail address receive notice for all cases in which this individual is a participant? if you want the secondary e-mail address to receive notice in all the attorney's cases.
      • If you want the secondary e-mail to receive notice only in certain cases, select No for Should this e-mail address receive notice for all cases in which this individual is a participant?
    • To add any additional cases for noticing, type the case number in the Add additional cases for noticing box under Case Specific Options, then select Find This Case.
      • Check the box to the right of the correct case number and select Add case(s).
      • The case will now display in the case list in the These cases will send notice per filing box.
    • Select any cases on the list on which you do not want the secondary email address to receive notice, then select Remove selected cases (this option only works if Should this e-mail address receive notice for all cases in which this individual is a participant? is set to No).
    • Select Submit all Changes in the left pane.
    • Select Submit again to update your cases.
  • How do I update my phone number and primary email address?
    • Update your phone/email address in PACER by going to Maintenance > Update Address Information (Phone) and Update E-Filer Email Noticing and Frequency (Primary email).
      • Be sure to select Washington Western District Court under Apply Updates to Selected Courts.
    • Court staff will review and update your information in CM/ECF.
  • How do I update my address and/or name?

    To ensure notification is sent to all required parties:

    • File a Notice of Change of Address/Change of Name (under Notices) in all active cases.
    • Then submit the new address through PACER by going to Maintenance > Update Address Information.
    • Court staff will review and accept or deny the requested address change.

    If you have no pending cases: 

    • Submit the new address through PACER by going to Maintenance > Update Address Information.
    • Court staff will review the requested address change, and if accepted, apply the update in CM/ECF.
  • Why don’t I have the Civil and Criminal filing options in the CM/ECF menu bar?

    You are using a non-filing account to access CM/ECF. If you already have a filing account in this court, verify that you are logged into the correct account. If you do not have a filing account in this court, you may register for one.

    If you are certain that you are accessing CM/ECF with a filing account, it’s possible that CM/ECF is displaying a cached version of the page. Try clearing your browser cache and refreshing the page.

  • Why aren’t my CM/ECF username/login and password working?

    This court upgraded to the latest version of CM/ECF software, NextGen 1.3, on January, 27, 2020. NextGen allows filers to log into the filing system and PACER with one username/login and password. If your username/login and password are not working, review the NextGen Transition page to make sure you followed all the required steps to link your PACER and CM/ECF accounts.

    If you are certain that your login credentials are correct, try these basic troubleshooting steps:

    • Look at the URL to verify that you are accessing the correct court.
    • Verify that Caps Lock is turned off. Your username/login and password are case sensitive.
    • Clear your browser cache.

    If you are trying to link your PACER account to your CM/ECF account, but do not remember your CM/ECF login credentials, contact CM/ECF Support.

    If you need to reset your PACER username/login and/or password, contact PACER

  • I believe I am admitted to this court but I don’t think I registered to e-file, how do I register?

    Review our Your Account page for information on registering to file in this court.

  • I am admitted to the Washington State Bar, does that mean I am also admitted to this court?

    No, attorneys must apply for admission to the bar for the Western District of Washington to file/practice in this court. Review our Attorney Admissions page for more details and requirements.

  • I already have a PACER account, can I file in this court?

    No, attorneys must apply for admission to the bar for the Western District of Washington to file/practice in this court. Review our Attorney Admissions page for more details and requirements.

    If you are already admitted to the bar of this court and have a legacy CM/ECF login and password, review our NextGen Transition page for instructions on linking your PACER and CM/ECF account.

  • How do I link my PACER account to my CM/ECF account?

    Review the instructions for linking your PACER and CM/ECF accounts here.

  • How do I register for a CM/ECF account?

    Visit Your CM/ECF Account for instructions on how to register.

  • I forgot my username/login and/or password, what do I do?

    All username/login and password information is now handled by PACER, contact them directly to reset your credentials.